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Flowers - New Zealand

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“ I found John who works at the customer service extremely helpful and very friendly, gladly appreciate such effective staff on board. ”

— Keith Oliver

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Useful Information

FAQs Shipping Policy Return Policy Customer Testimonials Substitution Policy

FAQS

How secure are the transactions?

Your financial transactions with us will be very secure because your credit card and personal details are transmitted over a 256 bit encrypted connection.See our security policy for more details.

Do you sell products at a discount?

Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our web pages.

What are gift ideas?

If you have some ideas about suitable gifts for various occasions and recipients, you can post them in our website as a gift idea.

Can I select gifts for my friends, my partner, and my parents from your Web site?

Yes, you can select gifts for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions and that way you will be taken to a page that features gifts that are appropriate for a variety of occasions and for different kinds of recipients.

What are the credit cards that you accept?

We accept Mastercard, Visa, and American Express.

Suppose I am dissatisfied with your service. What is your policy regarding that?

Dissatisfied customers may contact us either over the phone or by email. If you are dissatisfied with the service, we will replace the order or refund your money back.

Help

Shipping Policy

Giftsnideas.com uses different shipping carriers in different countries and for different types of products. We have given a detailed shipping policy for every product that we ship and you can refer to this on the product page beside the product description.

Return Policy

Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.

Customer Testimonials

Pleasant time -by Jenna from United States
I had a pleasant and relaxing time with giftsnideas.com. Easy-to-work-with site!

Easy to use! -by Jim from United States
The website giftsnideas.com is extremely user-friendly. I had a very good buying experience with them. It was nice to see the online experience translating to a real-life experience. First I went through some of the gif ideas and I came across some nice products. I looked at the features and decided to go ahead with the buying process. It made a great gift for my son.

Helps you in busy times! -by Chelsea from United States
What would you do when Valentineâ€™s Day is nearing, but you are head over heels in work? At the eleventh hour, you go online and search for gifts, now that Internet has come to stay. This time I came across a superb website called giftsnideas.com. They have their products classified into various categories, which is a very helpful thing. I bought from their site and I have absolutely no complaints. In fact, Iâ€™m happy because the item was just perfect.

Substitution Policy

While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.

Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Let our gift experts help you decide to send the perfect gift for any occasion