FAQS
- Can I trust your site with my personal details?
We are committed to protecting your privacy. We do not disclose any information about you to
third parties. For more information see our Privacy Policy.
- Do you have discounts and promotional offers?
Yes, occasionally we have promotional offers. Whenever we have promotional offers, they are
clearly displayed on the top left of the pages in our Web site.
- How do I post a gift idea?
Use the scroll-down box on the top right to go to the suitable gift idea category. Once you reach
the page that displays the gift idea category in question, click the link Create a new gift idea.
That click will take you to a page where you can type in your Name, Country, email address (which
will not be displayed), and a heading. Now you are all set to type in your gift idea and thus
share it with others.
- How do I select gifts for various kinds of recipients?
Use the scroll-down boxes on the top left for selecting the country and the occasions on which
you can give gifts for different types of recipients.
- How do I proceed once I have decided upon what to send?
Once you have decided upon the gift you want to send, click the 'Buy Now' button on the product page. You will be taken to a page where you will be given the option of either logging in and checking out the gift or checking out without logging in, depending on whether you are a registered user or not.
- How long does it take for the gifts to be delivered after I place an order?
You can choose the shipping date during the checkout process. After your gift is shipped, it usually takes about 1-3 business days for the gifts to be delivered. Exception are mentioned during the checkout process.
Return Policy
Depending on the country of delivery and the type of product our returns policy differs to a small extent. We have given a detailed returns policy for every product that we deliver and you can refer to this on the product page beside the product description. Our 100% guarantee stands in case of all our products and to all countries and you will be refunded or replaced in case of dissatisfaction.
Substitution Policy
While it is rare that we substitute your order components, there are times when substitution is required for items like flowers and baskets delivered by the local florist.
Whatever may be the case, our guarantee of quality gifts, fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- Sometimes, in cases like Teddy Bears or cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted . This will be done after informing you.
- Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
12 Long Stem Red Roses
US$39.45
Pink Elegance
US$40.75
Carnations and Lilies Arrangement
US$67.65
Heart Shaped Arrangement of Roses
US$101.25
Mixed Asiatic Lilies
US$58.25
Simply Beautiful
US$54.15
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Ahlan wa sahlan!
